Frequently Asked Questions

Can I use these devices with my normal e-juice?

No. These devices are specifically made for use with legal cannabis concentrates. Although they are 510 thread devices they are not for use with nicotine containing products.

Cant I just use my nicotine device to vape concentrates?

The 510 thread may be the same but the devices are not. Most nicotine devices run on much higher power settings than concentrate devices. By using a concentrate cart on one of these you will either instantly blow the coil in the cart or burn out the coil severely affecting the taste of your concentrate making it very unpleasant to vape.

How do I turn my device on?

If your device has a button this is turned on and off via 5 rapid clicks of the button with 3 rapid clicks cycling through your power settings. Please refer to your device instructions for device power level indication.

My device doesn’t have a button, how do I turn this on and off?

The device is an auto draw type. This is always on and is activated when you inhale through the mouthpiece. There are no power settings on these as they give you the correct power required depending on how hard you inhale. These type of devices are ideal for preserving the delicate oil in your favourite concentrate.

How do I recharge my device?

All of our device range are charged via a micro-USB lead which comes complete with every device. Although we recommend using the manufacturer supplied chargers, if your out and about and have forgotten this, any type of micro-USB charger can be used across all devices.

My device isn’t working, what do I do?

Firstly check that your device is turned on by clicking the button RAPIDLY 5 times (if button operated). An LED should then flash to indicate the battery is on. Ensure the device is fully charged by connecting the device to a micro-USB charger and leaving it to charge for at least 2 hours. In the rare occasion that this doesn’t resolve the issue please refer to our returns policy for more information.

I want to purchase wholesale volumes with my business image branded on them.

Our cartridges and some of our devices are available to be purchased with your company logo on subject to minimum order volumes. Please contact us via the wholesale section of the website and a member of our team will be in touch to discuss your requirements.

Why should we use your carts over ones we can order directly from China?

There is an old saying that you get what you pay for. Although these carts may look the same what lies beneath is completely different. Certain Chinese manufacturers cut corners on materials to enable them to compete in this market place and can contain all types of nasty things such as heavy metals, our range from Verified does not.

Verified Vapes exceeds all North American standards for heavy metals testing, and are lead free.

They ensure the high-quality of their products by strict supply chain management from GMP and ISO certified facilities and all items are UV sanitised during production before being sealed and packaged.

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